Strategy

Our strategic services focus on ensuring you understand what WFM means to you and your business and are starting off on the right foot.  See our Strategy Services Infographic

Services we offer Why we offer them What can you expect
WFM Visioning & Roadmap Smart WFM invests in understanding the WFM market and its place within the broader HR and overall business value chain.  We empower you with this knowledge to make informed decisions about WFM within your business.

We work with you to understand where you want to take WFM within your business and the Roadmap to get there.

The roadmap becomes a reference document within your organization that continually evolves.

  • Pain point definition
  • Identification of areas for improvement
  • Cross over points identified within the broader business value chain
  • An understanding of your WFM Maturity
  • Prioritization of your initiatives
  • A Roadmap to transition to your desired end state
Requirement Analysis Smart WFM has strong experience in understanding the high level and detailed requirements to successfully deliver WFM within your industry.

Understanding your requirements is key to enable your vision to be achieved and will become key to deriving the benefits associated with your WFM implementation

  • Functional & Non Functional Requirements Definition
  • Integration Requirements Definition
  • Support Requirements Definition
  • Traceability Matrix
Product Knowledge Many WFM projects have fallen short over the years due to products not fulfilling the business requirements successfully.

Most WFM vendors broadly offer similar functionalities within their product suite.  It is not until you scratch beneath the surface of the product that you understand the nuances and if the product is a good fit to your vision, industry and requirements.

  • Product alignment to your vision and roadmap
  • Product fit to requirements
  • Product fit to industry
  • Product fit to HR and payroll solutions
Benefits Definition Benefits are often put in the “too hard” basket or glossed over because the creator does not know where to look for WFM benefits or identifies the wrong ones.

Identification of benefits in-line with the business vision and requirements is critical to enable the WFM program to be successfully governed, implemented and measured.

  • Benefits identification
  • Hard / Soft Saving
  • Priority
Implementation Planning Study (IPS) Many WFM programs have had considerable overruns and user adoption challenges, often due to the level of diligence being applied in throughout the visioning and planning phases of the program.  To help firm up the “unknowns” and as input to the business case an IPS can be completed.

Smart WFM are able to use their extensive delivery experience to accelerate time to delivery while mitigating risk.

  • Conceptual solution & process architecture
  • Project plan and timeline
  • Issues and risks
  • Detailed resource requirements
  • Detailed project costings
    • Product
    • Maintenance
    • Development
Business Case The Business Case is the key to delivering the business vision.

Smart WFM can apply their extensive WFM domain experience to provide the necessary inputs to the business case.

  • Conceptual solution & process architecture
  • Project plan and timeline
  • Issues and risks
  • Detailed resource requirements
  • Detailed project costings
    • Product
    • Maintenance
    • Development