What we do

At Smart WFM, we are dedicated to improving the overall employee experience, increasing productivity and returning value back to the businesses we work with and advise. Smart WFM has a strong focus on making a positive social contribution to the community.

We offer strategic Work Force Management (WFM) services at all stages of the WFM lifecycle and focus on digital technology, user adoption, outcomes & time to value.

“We must think globally, while acting locally to embrace clients, family, community and the environment. This will allow business to reach new heights, increasing value within the workplace of tomorrow”.
Jarrod McGrath (Founder & CEO – Smart WFM)

At Smart WFM, we have a wealth of knowledge in the WFM space and have identified opportunities for improvement across the entire WFM delivery life-cycle. Critical to enabling this improvement is engagement with each touch point in the WFM process, from operations and consultants, to product suppliers and the customers they serve. We see our role as providing the missing link to connect both the HR and HCM business value chain. At Smart WFM we provide “hands-on” knowledge from a WFM perspective, to deliver value at every step of your business evolution.

Our 3 core services focus on: Strategy, Adoption and Innovation and each service is tailored to reflect the specific needs of your business and industry. You can engage the Smart WFM team to augment your existing delivery team or to fill key roles in the team you are building.

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