I'm known for being someone people can rely on. I build genuine relationships, stay calm under pressure, solve problems collaboratively, and always strive to leave both customers and colleagues feeling supported and valued.
I've spent many years working in HR, HCM and workforce management, with experience across consulting, project management, implementation and customer success. I enjoy building strong relationships with customers and helping them get the most value from their investment by delivering practical solutions that make a real difference to their people and processes.I'm passionate about taking on complex or challenging projects, bringing structure to uncertainty, and working collaboratively to achieve successful outcomes. I believe communication, transparency and trust are the foundation of every great project, and I pride myself on being approachable, reliable and someone people can count on. One of the most rewarding parts of my role is mentoring others, supporting my team and celebrating their successes. I love seeing both customers and colleagues grow in confidence and achieve their goals.
I have extensive experience delivering HR, HCM and Workforce Management solutions across a broad range of industries, including healthcare, aged care, manufacturing, mining, education, retail, hospitality, transport, local government and not-for-profit.My expertise spans project management, implementation consulting, customer success, solution design, project recovery and commercial management. I specialise in UKG Ready and Smart WFM implementations, helping organisations streamline their HR and workforce processes while ensuring projects are delivered successfully and customers achieve long-term value.Throughout my career, I've led implementations, recovered at-risk projects, managed large customer portfolios and mentored consultants across the business. I'm passionate about building trusted relationships, solving complex business challenges and balancing customer outcomes with commercial success. I take pride in delivering projects with transparency, collaboration and a strong focus on quality, ensuring customers feel supported from project kickoff through to successful go-live and beyond.
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