Smart WFM is a global human capital management (HCM) consultancy specialising in digital transformation. The company’s service offerings include advisory, implementation and support (including SLA).  We are the largest UKG consulting partner in Asia Pacific and offer all types of UKG consulting including Workforce Dimensions (WFD), Workforce Central (WFC),  Workforce Ready (WFR) and advanced API integration including Dell Boomi.  Find out more about our UKG services. Our team are based across Australia, Singapore, Philippines, India and USA.

"We must think globally, while acting locally to embrace clients, family, community and the environment. This will allow business to reach new heights, increasing value within the workplace of tomorrow."

Jarrod McGrath

Jarrod McGrath CEO & Founder, Smart WFM


Personalised outcome based services under SLA to support your business initiatives

the australian

The Australian 'Engaging Staff Isn’t Box Ticking'

Engaging your people and acting on their feedback is expected.Our CEO, Jarrod McGrath speaks about how you can use surveys to drive employee engagement, increase productivity, improve culture and attract and retain customers. Article first Published in The Australian, June 22-23, 2019. Read the complete article.

Jarrod McGrath
CEO & Founder, Smart WFM
Good workers don't blame tools, so don't blame software for wage theft

Good workers don't blame tools, so don't blame software for wage theft

As some of Australia’s largest employers reel from the underpayment scandal that has run riot in recent weeks, some have been quick to blame the software they decided to purchase. Read the complete article.

Jarrod McGrath
CEO & Founder, Smart WFM
Service On Demand

Smart WFM launches Service On Demand to help organisations manage workforce during pandemic and beyond

"We’re essentially offering the type of advisory and consultation services traditionally only used by huge companies with enormous budgets, but now as and when businesses need it and in line with the ever-changing environment. For example, organisations can now gain insights by simply adding their business data to our platform and instantly generating financial models that include ROI, cashflow and net present value (NPV) reflecting the changing workforce. Read the press release here.

Jarrod McGrath
CEO & Founder, Smart WFM
ceo magazine logo

The robots are coming: Here’s why you should embrace it, not fight it.

"Businesses don’t understand digital workforce management and how their employees and customers can benefit, and least of all the role new technology such as AI can play." Read the complete interview

Jarrod McGrath
CEO & Founder, Smart WFM

Smart WFM Services

Smart WFM focusses on supporting the customer journey with core capabilities in the following areas:

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  • End Customers

    Real live experience. Risk Mitigation. Independence. Win-Win. WFM Champion.

  • Consultancy

    Delivery Augmentation. Additional Credibility. Mentoring. Risk Mitigation. Win-Win.

  • Product Supplier – Sales Cycle

    Engage directly with end customer to supply Strategy Services allowing you to sell. Win –Win.

  • Product Supplier – Sales Delivery

    Augmentation. Credibility. Mentoring. Risk Mitigation. Win-Win.


Smart WFM is proud of its relationship with Pledge 1%. We embedded corporate philanthropy into our business model from inception.
Having a greater sense of purpose to our work is important to us.