Blog

My Journey to Zen

By Jarrod McGrath | November 13, 2022 |

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Thank you to the USA for hosting me for the last four weeks, my time has been incredible. Thanks to my family and those around me for supporting my life journey and the stories I am so lucky to share.   There is so much going on in the world and I wanted to reflect on my view of change based off a highly reflective time away. I don't think I've ever had the privilege to spend so ...

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Building Customer Success at UKG Aspire

By Jarrod McGrath | November 4, 2022 |

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Smart WFM’s road trip is continuing – after an incredibly successful UKG sales kick-off (SKO), we’re excited to take part in UKG Aspire, taking part in Las Vegas from November 6-9. This event is the global HR, payroll, and workforce management leader’s flagship conference where customers and partners come together for three days of collaboration, learning, and networking. It’s all ...

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Partnering to empower people globally – UKG SKO

By Jarrod McGrath | October 12, 2022 |

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Smart WFM is on the road – as 2022 draws to a close and we look to a digitally enhanced future, we’re taking part in a number of key events with one thing on our mind: partnership. We don’t only want to empower people across the globe, we’ve designed our business with the right scalability, sustainability, focus on our people, and a networked (POD) operating model to achieve it. ...

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Data Integration & Business Intelligence Solutions in Human Resources

By Rob Scott | March 11, 2022 |

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“The one thing that the HR world is coming to terms with is that they have to deal with data.”  - Rob Scott Our very own Rob Scott, Chief Operating Officer (COO) at Smart WFM, joins the Limitless B.I Podcast to explore the consumerisation of business intelligence solutions and how Human Resource departments across the globe need to leverage these solutions, along with data, to ...

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Why we're struggling with productivity!

By Jarrod McGrath | February 10, 2022 |

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Productivity is one of the most widely used measurements to determine the economic contribution of a country, an industry, a business, or an individual person. It’s a simple and easily understood barometer for progress – if a baker can bake an extra loaf of bread an hour, they are more productive and can likely command a higher wage for their services. In turn, the bakery can yield ...

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Smart WFM's 5th Anniversary

By Jarrod McGrath | October 6, 2021 |

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  As Smart WFM passes its fifth year of operations, Jarrod McGrath talks about the milestones the company has achieved since its inception. Over the years, Smart WFM has tirelessly promoted the importance of people, building global knowledge around digital transformation, and becoming one of the world's largest independent UKG service partners.  Happy 5th Birthday to us! The ...

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HR Tech Festival Asia Online 2021 x Smart WFM

By Jarrod McGrath | September 15, 2021 |

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Asia's largest HR Tech event is getting ready to roll on September 21-23. This year’s online event promises to be packed with refreshing and highly relevant content. There are great speakers such as Josh Bersin, Lars Schmidt, and Jon Ingham, as well as fantastic opportunities to learn from Google, Hubspot, DBS bank, Smart WFM and many more. Smart WFM is thrilled to be part of this ...

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Empathetic Technology

By Rob Scott | March 23, 2021 |

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Did you ever think you would see the return of E.T ? - Well this time it's coming to an HR system near you. E.T or Empathetic Technology is positioned to create a closer relationship between your employee and the technology by using behavioural indicators, such as pupil dilation. Check out this thought provoking (3.40) video by Rob Scott on how HR software is destined to change.   ...

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Is WFM the new HR?

By Rob Scott | March 3, 2021 |

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Back in 2015 I blogged how WFM (Workforce Management) was becoming the new HR (I took some flak from my HR colleagues at the time, but we’ve since kissed and made up!). The blog highlighted how HR was stifling itself and misdirecting its energy by trying to continually prove its value, all while operations management was getting on with the job of using WFM tools to better manage ...

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The Power of Delay- balancing technology with human behaviour!

By Rob Scott | February 23, 2021 |

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We often get caught up in the hype of introducing new technology – and there are many positive features that can make our lives more productive and exciting. However, one of our greatest challenges using modern technology is ensuring we remain distinctly human and avoid becoming insignificant in our Digital world. One of the exciting and emerging themes coming into both the ...

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