By Jarrod McGrath | January 6, 2018 |
| 0 CommentsSmart WFM is going to be an exciting place to be in 2018. Here are my top five things to watch out for from Smart WFM. I am delighted to announce that my new book, The Digital Workforce is now with the publisher and will go to print shortly. I can’t wait to bring this to the market and shine more light on the benefits that workforce management can bring to your business. The ...
By Jarrod McGrath | November 10, 2017 |
| 0 CommentsIn this podcast with David Guazzarotto we speak about the 20th Annual HR Technology Conference and The Digital Workforce we share thoughts on the conference overall and what it means to customers look at the conference from a workforce management perspective and how this links to HR strategy unpack some of the thinking from Jason Averbook and Josh Bersin highlight the overall ...
By Jarrod McGrath | April 4, 2017 |
| 0 CommentsOver the years achieving value from Workforce Management has been shrouded in mystery, with successful projects a little akin to mastering the dark arts. Thankfully however times have changed, nowadays it’s easier, quicker and more cost effective to deliver value back to the business, in fact you could say there has never been a better time to focus on WFM in your business. In ...
Smart WFM specialises in maximising digital, employee and customer experience for our clients. Our offerings include strategy, vision, business case creation, operating model design, product configuration and benefits measurement. Our framework is defined in Smart WFM founder, Jarrod McGrath’s book, “The Digital Workforce” and supported by the APITM Software Suite.