Category: operations-management

Empathetic Technology

By Rob Scott | Mar 23, 2021 2:23:28 PM |

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Did you ever think you would see the return of E.T ? - Well this time it's coming to an HR system near you. E.T or Empathetic Technology is positioned to create a closer relationship between your employee and the technology by using behavioural indicators, such as pupil dilation. Check out this thought provoking (3.40) video by Rob Scott on how HR software is destined to change. ...

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The Power of Delay- balancing technology with human behaviour!

By Rob Scott | Feb 23, 2021 5:14:05 PM |

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We often get caught up in the hype of introducing new technology – and there are many positive features that can make our lives more productive and exciting. However, one of our greatest challenges using modern technology is ensuring we remain distinctly human and avoid becoming insignificant in our Digital world. One of the exciting and emerging themes coming into both the ...

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Smart WFM launches Healthcare division as digital health drives need for improved operations

By Jarrod McGrath | Aug 19, 2020 11:16:54 AM |

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Sydney, August 19, 2020: New division for HR workforce management consultancy will help healthcare industry modernise, digitise and replace archaic systems Australian strategic HR workforce management (WFM) consultancy, Smart WFM, today launched a new healthcare division to help the industry modernise in the new norm created by COVID-19. The division will be led by CEO Jarrod ...

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Smart WFM expands into Asia with new Singapore Office

By Jarrod McGrath | May 19, 2020 10:59:00 AM |

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Singapore, May 19, 2020: Leading HR workforce management consultancy opens doors in Singapore. Need for remote workforce management across region paramount with WFH policies set to increase following pandemic Australian-headquartered strategic HR workforce management consultancy, Smart WFM, today expanded its operations to Asia with the opening of a new Singapore office and hiring ...

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WFM | WHAT IS IT GOOD FOR - ABSOLUTELY EVERYTHING!

By Jarrod McGrath | May 26, 2017 11:42:18 AM |

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It’s easy to look for some sort of technology solution to solve an intractable business problem. In fact each and every day software vendors the world over, spruik the latest and greatest technology ‘solution’ desperately seeking a customer problem to solve. The problem is if we constantly look to technology to solve every business problem, we miss a critically important component ...

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