The Client

The Client

As the world's leading global supplier of WFM technology our client has been established for over 40 years.  Evolving considerably over this time in line with market demand to include products and services in the broader HCM market space. 

The Business Problem

The Business Problem and Outcomes

To effectively service their client base Smart WFM has assisted with the provision of skilled and certified consultants to help deliver projects and business outcomes as agreed in the sales process.  

Smart WFM provided skilled team members across multiple geographies including Australia, Singapore, Philippines India and the USA to meet the skills and commercial needs of our client.

 

The Technical Solution

The Projects

Smart WFM has successfully completed 100's of projects for our client in the Small to Medium Business (SMB) and Enterprise space across a number of geographies. 

Some projects are completed end-to-end where Smart WFM takes full responsibility for the delivery of all services including project management, solution, application and integration consulting.  Other projects Smart WFM consultants augment the client projects teams to provide specialist skills.

Industries serviced include healthcare, retail, hospitality, transportation, services, government, public sector, industrials, manufacturing and many more.


Technology
  • UKG Pro Workforce Manager (WFD, Workforce Dimensions)
  • UKG Workforce Central
  • UKG Ready
  • Boomi

 

 

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