Education and Training Support

Education and Training Support

Empower your workforce with Smart WFM
 Training and Education Support

Maximise the value of your UKG Pro WFM or UKG Ready technology with our customised training programs and documentation. Our expert team will help you boost user adoption, ensure compliance, and achieve a strong return on your investment.

Why Training Matters

Implementing UKG Pro WFM or UKG Ready is a significant investment, and training your team effectively is key to maximising its value. Tailored training ensures your team understands how to use the technology effectively, improving user adoption and helping you achieve productivity, compliance, and user experience benefits sooner.

As a UKG Partner with extensive industry experience, Smart WFM provides customised training programs, eLearning modules, user manuals, and quick reference guides—all branded and tailored to your unique business needs.

Team Training Image

Our Training Solutions:
Train the Trainer Icon

Train the Trainer
For Subject Matter Experts & Change Champions

We design and deliver customised training for your trainers, using your branding and content specific to your organisation. This approach grows your own internal UKG capability and empowers your internal trainers to effectively guide your team.
Multimedia Learning

Multimedia Learning
eLearning Modules & ‘How To’ Videos

We offer interactive eLearning modules and videos that users can access at their own pace through your LMS or intranet. These resources provide step-by-step guidance and hands-on practice to ensure thorough understanding and adoption.
User Manuals and Work Instructions

User Manuals & Work Instructions
Persona-Based and Detailed

Our user manuals and work instructions are tailored to your organisation's UKG setup and operating model. With step-by-step instructions, relevant screenshots, and familiar branding, these resources make it easy for your team to perform tasks confidently and correctly.
Quick Reference Guides (QRGs)

Quick Reference Guides (QRGs)
Task-Based, Short-Form Instructions

These "cheat sheets" provide quick, easy-to-follow instructions for specific tasks, helping your team efficiently navigate the system and maintain consistency in their processes.

Our Training Solutions:
Train the Trainer Icon

Train the Trainer
For Subject Matter Experts & Change Champions

We design and deliver customised training for your trainers, using your branding and content specific to your organisation. This approach grows your own internal UKG capability and empowers your internal trainers to effectively guide your team.
Multimedia Learning

Multimedia Learning
eLearning Modules & ‘How To’ Videos

We offer interactive eLearning modules and videos that users can access at their own pace through your LMS or intranet. These resources provide step-by-step guidance and hands-on practice to ensure thorough understanding and adoption.
User Manuals and Work Instructions

User Manuals & Work Instructions
Persona-Based and Detailed

Our user manuals and work instructions are tailored to your organisation's UKG setup and operating model. With step-by-step instructions, relevant screenshots, and familiar branding, these resources make it easy for your team to perform tasks confidently and correctly.
Quick Reference Guides (QRGs)

Quick Reference Guides (QRGs)
Task-Based, Short-Form Instructions

These "cheat sheets" provide quick, easy-to-follow instructions for specific tasks, helping your team efficiently navigate the system and maintain consistency in their processes.
test-icon-2

People

We cultivate a supportive, respectful, creative and purpose-driven culture that empowers our team to thrive.
Visionary Approach Icon

Customers

We invest the time to truly understand our clients’ businesses and tailor our approach to their unique needs.
Culture of Continuous Exploration Icon

Accountability

We stand by our solutions and recommendations, taking full ownership of the outcomes, we deliver.
test-icon-3

Quality

We are committed to delivering exceptional results that consistently exceed expectations.

Why Choose Smart WFM?

Expert UKG Partner Icon

Expert UKG Partner

Leverage our extensive experience with UKG across various industries.

Expert UKG Partner Icon

Expert UKG Partner

Leverage our extensive experience with UKG across various industries.

Customized Training Icon

Customized Training

All content is tailored to your unique business processes and UKG configuration.

Customized Training Icon

Customized Training

All content is tailored to your unique business processes and UKG configuration.

Improved User Adoption Icon

Improved User Adoption

Ensure your team understands and uses the technology effectively.

Improved User Adoption Icon

Improved User Adoption

Ensure your team understands and uses the technology effectively.

ROI Icon

Boost Compliance and ROI

Proper training reduces errors and maximises your technology investment.

ROI Icon

Boost Compliance and ROI

Proper training reduces errors and maximises your technology investment.

test-icon-2

People

We cultivate a supportive, respectful, creative and purpose-driven culture that empowers our team to thrive.
Visionary Approach Icon

Customers

We invest the time to truly understand our clients’ businesses and tailor our approach to their unique needs.
Culture of Continuous Exploration Icon

Accountability

We stand by our solutions and recommendations, taking full ownership of the outcomes, we deliver.
test-icon-3

Quality

We are committed to delivering exceptional results that consistently exceed expectations.

Why Choose Smart WFM?

Expert UKG Partner

Expert UKG Partner

Leverage our extensive experience with UKG across various industries.

Expert UKG Partner

Expert UKG Partner

Leverage our extensive experience with UKG across various industries.

Customized Training

Customised Training

All content is tailored to your unique business processes and UKG configuration.

Customized Training

Customised Training

All content is tailored to your unique business processes and UKG configuration.

Improved User Adoption

Improved User Adoption

Ensure your team understands and uses the technology effectively.

Improved User Adoption

Improved User Adoption

Ensure your team understands and uses the technology effectively.

Boost Compliance ROI

Boost Compliance and ROI

Proper training reduces errors and maximises your technology investment.

Boost Compliance ROI

Boost Compliance and ROI

Proper training reduces errors and maximises your technology investment.

Get a Copy of the Education
 and Training Support Brochure


Download Brochure
Education and Training Support Brochure

Get Started Today

Contact our Customer Success team today to learn how we can support your team with customised training and education solutions that drive results.

Transform Your Workforce with Smart WFM.

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Meet Team
Smart WFM | Tailoring UKG® Solutions
Contact Smart WFM customer success team

UKG Specialists

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