Category: wfm

My Journey to Zen

By Jarrod McGrath | Nov 13, 2022 3:50:30 PM |

| 0 Comments

Thank you to the USA for hosting me for the last four weeks, my time has been incredible. Thanks to my family and those around me for supporting my life journey and the stories I am so lucky to share. There is so much going on in the world and I wanted to reflect on my view of change based off a highly reflective time away. I don't think I've ever had the privilege to spend so much ...

Read More

Building Customer Success at UKG Aspire

By Jarrod McGrath | Nov 4, 2022 10:50:38 AM |

| 0 Comments

Smart WFM’s road trip is continuing – after an incredibly successful UKG sales kick-off (SKO), we’re excited to take part in UKG Aspire, taking part in Las Vegas from November 6-9. This event is the global HR, payroll, and workforce management leader’s flagship conference where customers and partners come together for three days of collaboration, learning, and networking. It’s all ...

Read More

Partnering to empower people globally – UKG SKO

By Jarrod McGrath | Oct 12, 2022 11:27:03 AM |

| 0 Comments

Smart WFM is on the road – as 2022 draws to a close and we look to a digitally enhanced future, we’re taking part in a number of key events with one thing on our mind: partnership. We don’t only want to empower people across the globe, we’ve designed our business with the right scalability, sustainability, focus on our people, and a networked (POD) operating model to achieve it. ...

Read More

Empathetic Technology

By Rob Scott | Mar 23, 2021 2:23:28 PM |

| 0 Comments

Did you ever think you would see the return of E.T ? - Well this time it's coming to an HR system near you. E.T or Empathetic Technology is positioned to create a closer relationship between your employee and the technology by using behavioural indicators, such as pupil dilation. Check out this thought provoking (3.40) video by Rob Scott on how HR software is destined to change. ...

Read More

Is WFM the new HR?

By Rob Scott | Mar 3, 2021 5:05:18 PM |

| 0 Comments

Back in 2015 I blogged how WFM (Workforce Management) was becoming the new HR (I took some flak from my HR colleagues at the time, but we’ve since kissed and made up!). The blog highlighted how HR was stifling itself and misdirecting its energy by trying to continually prove its value, all while operations management was getting on with the job of using WFM tools to better manage ...

Read More

The Power of Delay- balancing technology with human behaviour!

By Rob Scott | Feb 23, 2021 5:14:05 PM |

| 0 Comments

We often get caught up in the hype of introducing new technology – and there are many positive features that can make our lives more productive and exciting. However, one of our greatest challenges using modern technology is ensuring we remain distinctly human and avoid becoming insignificant in our Digital world. One of the exciting and emerging themes coming into both the ...

Read More

Smart WFM launches Healthcare division as digital health drives need for improved operations

By Jarrod McGrath | Aug 19, 2020 11:16:54 AM |

| 0 Comments

Sydney, August 19, 2020: New division for HR workforce management consultancy will help healthcare industry modernise, digitise and replace archaic systems Australian strategic HR workforce management (WFM) consultancy, Smart WFM, today launched a new healthcare division to help the industry modernise in the new norm created by COVID-19. The division will be led by CEO Jarrod ...

Read More

Smart WFM expands into Asia with new Singapore Office

By Jarrod McGrath | May 19, 2020 10:59:00 AM |

| 0 Comments

Singapore, May 19, 2020: Leading HR workforce management consultancy opens doors in Singapore. Need for remote workforce management across region paramount with WFH policies set to increase following pandemic Australian-headquartered strategic HR workforce management consultancy, Smart WFM, today expanded its operations to Asia with the opening of a new Singapore office and hiring ...

Read More

Smart Talk: Ashik Ahmed, CEO, CTO, Co-Founder Deputy

By Jarrod McGrath | May 24, 2018 4:04:10 PM |

| 0 Comments

I am pleased to share workforce insights from Ashik Ahmed, CEO, CTO and Co-Founder Deputy. In this interview we speak about; The future of workforce management, What does that mean for people and customers, and What does that mean from a board and shareholder perspective. The transcript is also included below <span data-mce-type="bookmark" style="display: ...

Read More

What does 2018 have in store from Smart WFM?

By Jarrod McGrath | Jan 6, 2018 3:40:42 AM |

| 0 Comments

Smart WFM is going to be an exciting place to be in 2018. Here are my top five things to watch out for from Smart WFM. I am delighted to announce that my new book, The Digital Workforce is now with the publisher and will go to print shortly. I can’t wait to bring this to the market and shine more light on the benefits that workforce management can bring to your business. The book ...

Read More

1 2