“The one thing that the HR world is coming to terms with is that they have to deal with data.” - Rob Scott
Our very own Rob Scott, Chief Operating Officer (COO) at Smart WFM, joins the Limitless B.I Podcast to explore the consumerisation of business intelligence solutions and how Human Resource departments across the globe need to leverage these solutions, along with data, to drive value and be successful. Rob discusses the unique mix of business, psychology, technical, and HR experience he brings to Smart WFM and provides real-world examples of how users are becoming empowered by B.I. tools and speculates on what the future holds for business intelligence.
Rob points out that technology should not be treated as a slave or thought of as a tool. By thinking this way, they miss out on the future potential of technology and will ultimately not be able to take full advantage of the technology's value. Technology is already advanced enough to think for itself to some extent, but personalization allows technology to adjust itself to how it interprets the person. This relationship between us and technology is more obvious than ever, and if we treat it in the wrong way, we won't maximize its value.
Some key timestamps:
01:00 – Rob Scott joins the show to explain how his background in Psychology, Technology and Business Economics has played a key role in his current role at Smart WFM
06:48 – Technology is not a slave
08:26 – The consumerization of business systems
12:50 – Simplicity vs. complexity
16:09 – Why choice of technology is paramount
18:47 – Examples of users being empowered by B.I. tools
26:27 – Data integration in the HR world