Our strategic services focus on ensuring you understand what WFM means to you and your business and are starting off on the right foot. 

Smart WFM invests in understanding the WFM market and its place within the broader HR and overall business value chain.  We empower you with this knowledge to make informed decisions about WFM within your business.

We work with you to understand where you want to take WFM within your business and the Roadmap to get there.

The roadmap becomes a reference document within your organization that continually evolves.

What you can expect?

  • Pain point definition
  • Identification of areas for improvement
  • Cross over points identified within the broader business value chain
  • An understanding of your WFM Maturity
  • Prioritization of your initiatives
  • A Roadmap to transition to your desired end state
  • Alignment to business and IT strategy

Smart WFM has strong experience in understanding the high level and detailed requirements to successfully deliver WFM within your industry.

Understanding your requirements is key to enable your vision to be achieved and will become key to deriving the benefits associated with your WFM implementation.

What you can expect?

  • Functional & Non Functional Requirements Definition
  • Integration Requirements Definition
  • Support Requirements Definition
  • Traceability Matrix

Many WFM projects have fallen short over the years due to products not fulfilling the business requirements successfully.

Most WFM vendors broadly offer similar functionalities within their product suite.  It is not until you scratch beneath the surface of the product that you understand the nuances and if the product is a good fit to your vision, industry and requirements.

What you can expect?

  • Product alignment to your vision and roadmap
  • Product fit to requirements
  • Product fit to industry
  • Product fit to HR and payroll solutions

Benefits are often put in the “too hard” basket or glossed over because the creator does not know where to look for WFM benefits or identifies the wrong ones.

Identification of benefits in-line with the business vision and requirements is critical to enable the WFM program to be successfully governed, implemented and measured.

What you can expect?

  • Benefits identification
  • Hard / Soft Benefits
  • Priority

Many WFM programs have had considerable overruns and user adoption challenges, often due to the level of diligence being applied in throughout the visioning and planning phases of the program.  To help firm up the “unknowns” and as input to the business case an IPS can be completed.

Smart WFM are able to use their extensive delivery experience to accelerate time to delivery while mitigating risk.

What you can expect?

  • Conceptual solution & process architecture
  • Project plan and timeline
  • Issues and risks
  • Detailed resource requirements
  • Detailed project costings
    • Product
    • Maintenance
    • Development

The Business Case is the key to delivering the business vision.

Smart WFM can apply their extensive WFM domain experience to provide the necessary inputs to the business case.

We deliver this rapidly using our Business Case On Demand service.

What you can expect?

  • Complete financial analysis of work
  • Positive and negative benefits
  • Business process changes
  • Issues and risks