Meet the
Smart WFM team

Meet the Smart WFM team

Rob Scott

Joining from Deloitte, where he was a Principal in the Consulting Human Capital Practice, Scott brings over 30 years’ HCM, human resources (HR), innovation, strategy and advanced technology experience, working directly with businesses and technology leaders including SAP and Oracle. He served as Global Lead for Strategy & Innovation at Presence of IT before Deloitte acquired it, and spent four years on the HR Technology Advisory Board of the Australian HR Institute (AHRI). Rob brings a wealth of experience in opening up this mindset and improving communication and collaboration from the coal face through to the shareholder. We’re confident we can continue to grow and help organisations get real visibility over their entire workforce and HCM tools when they need it most.

Alex Talbot, Workforce Management Consultant

Meet Alex Talbot, Workforce Management Consultant

Superpower Helping people navigate complex workforce and rostering challenges with clarity and confidence. I’m known for simplifying processes,...

Australia Solution Consultant Service Delivery Implementations Consultant UKG Pro Workforce Management

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Roan Theron, Head of Service Excellence

Meet Roan Theron, Head of Service Excellence

Superpower Known for driving delivery through complex, high-pressure programs while keeping teams aligned and focused. I bring structure to...

Australia Customer Success Project Management Service Delivery Implementations Leadership

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Lorna Bam, HCM Multimedia Specialist

Meet Lorna Bam, HCM Multimedia Specialist

Superpower Creating clarity in complexity. I bring structure to ambiguity - whether it’s untangling workforce processes, building capability, or...

HR UKG Ready Australia Operations Implementations Data & Analytics Consultant Training UKG Pro Workforce Management Leadership

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Moushumi Maity, Workforce Management Consultant

Meet Moushumi Maity, Workforce Management Consultant

Superpower My team often refers to me as the “Pay Calculation Queen” for my energy, creativity, and quick thinking.

UKG Ready India Customer Success Service Delivery Implementations Consultant Training

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Jacob Higgison, Workforce Management Consultant

Meet Jacob Higgison, Workforce Management Consultant

Superpower I’d say my superpower is bringing people together around a shared purpose, with the client always at the centre. I naturally see things...

HR Australia Customer Success Operations Service Delivery Implementations Support Data & Analytics Consultant UKG Pro Workforce Management

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Meet Andrew Cotejo, Workforce Management Consultant

Meet Andrew Cotejo, Workforce Management Consultant

Superpower I am known for my calm and low-key personality, allowing me to stay focused and observant in fast-paced environments.

UKG Ready Solution Consultant Implementations Integrations Consultant Philippines

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Meet Sandra Hendriks, Operations Officer. Superpower: Naturally focused on people, understanding what they need and where things feel unclear

Meet Sandra Hendriks, Operations Officer

Superpower I’m naturally focused on people, understanding what they need and where things feel unclear. People I work with often say I create calm...

HR Australia Customer Success Project Management Leadership Team Operations Service Delivery Implementations Support Data & Analytics

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Meet Rob Scott, COO & CHRO

Superpower I've always been fascinated with diverse perspectives and how they can be leveraged. By learning from one domain and applying it to...

HR Tech HR Advisory Australia Leadership Team

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Trusted by clients across Australia and the globe to deliver business outcomes by tailoring UKG solutions.

Contact one of our friendly Customer Success team today

Contact Smart WFM customer success team