Smart WFM Blog. Maximising the value of people.

Meet the Smart WFM Team

Meet the
Smart WFM Team

Meet the
Smart WFM team

Meet the Smart WFM team

A team of professional men and women sitting down

Smart WFM operates globally in six countries. We continually strive to become the best version of a diverse and inclusive organisation, celebrating our differences both personally and professionally. Please meet our team.

Data & Analytics

Meet Mark Yang WU, Workforce Management Consultant

Superpower My superpower is high-quality execution, and a collaborative spirit that supports both clients and peers alike.

Australia Solution Consultant Service Delivery Implementations Support Data & Analytics Consultant UKG Pro Workforce Management

Meet Douglas Hendrikz, Workforce Management Consultant

Superpower My superpower is bridge building. I blend humor with transparent, clear communication to cultivate genuine rapport with clients and...

Australia Solution Consultant Service Delivery Implementations Support Data & Analytics Integrations Consultant UKG Pro Workforce Management Leadership

Meet Anthony Groth, Solution Architect

Superpower

UKG Ready Australia Solution Consultant Implementations Support Data & Analytics Consultant

Meet Gobi Warran, Program Manager

Superpower

HR Australia Customer Success Project Management Operations Service Delivery Implementations Support Data & Analytics Training UKG Pro Workforce Management Leadership

Meet Lorna Bam, HCM Multimedia Specialist

Superpower Creating clarity in complexity. I bring structure to ambiguity - whether it’s untangling workforce processes, building capability, or...

HR UKG Ready Australia Operations Implementations Data & Analytics Consultant Training UKG Pro Workforce Management Leadership

Meet Jacob Higgison, Workforce Management Consultant

Superpower I’d say my superpower is bringing people together around a shared purpose, with the client always at the centre. I naturally see things...

HR Australia Customer Success Operations Service Delivery Implementations Support Data & Analytics Consultant UKG Pro Workforce Management

Meet Sandra Hendriks, Operations Officer

Superpower I’m naturally focused on people, understanding what they need and where things feel unclear. People I work with often say I create calm...

HR Australia Customer Success Project Management Leadership Team Operations Service Delivery Implementations Support Data & Analytics

Meet Claire Fick, Practice Lead Enterprise

Superpower I would say my Superpower is creating clarity in complexity. Whether it’s harmonising workforce processes or helping people grow, I bring...

Australia Customer Success Solution Consultant Project Management Leadership Team Operations Service Delivery Implementations Support Data & Analytics Integrations Consultant Training UKG Pro Workforce Management